Support Offerings
Our Support Team is Ready

We’re here to help!

We are in the process of expanding our support offerings. If you need technical support on a product, please make sure you have first exhausted the manual. Most support questions are answered in the product documentation. If you still need assistance, there are several avenues of support:

  • Via telephone - 800-308-4204, M-F 9am-5pm EST
  • Via email - support@polarisusa.com - fast responses
  • Also check our ever-growing Learning Center for articles and tutorials.
  • Be sure and see our Glossary for definitions of terms you may be unclear on.

 
Digital Video Recorders (DVRs)Digital Video Recorders (DVRs)
PolarisUSA IP SeriesPolarisUSA IP Series
Bullet Security CamerasBullet Security Cameras
Dome Security CamerasDome Security Cameras
Box Security CamerasBox Security Cameras
PTZ Security CamerasPTZ Security Cameras
Micro Security CamerasMicro Security Cameras
Network Security CamerasNetwork Security Cameras
Wireless Cameras & EquipmentWireless Cameras & Equipment
Access ControlAccess Control
Professional Video MonitorsProfessional Video Monitors
CCTV Camera LensesCCTV Camera Lenses
Camera Mounts & AccessoriesCamera Mounts & Accessories
Video DistributionVideo Distribution
Infrared IlluminatorsInfrared Illuminators
Camera Power SuppliesCamera Power Supplies
Cables/ConnectorsCables/Connectors
Hidden & Covert CamerasHidden & Covert Cameras
AccessoriesAccessories
Books on CCTV & SurveillanceBooks on CCTV & Surveillance
CCTV Installation ToolsCCTV Installation Tools
Radio Programming EquipmentRadio Programming Equipment
$1 Clearance Table$1 Clearance Table
$5 Clearance Table$5 Clearance Table
$25 Clearance Table$25 Clearance Table
$100 Clearance Table$100 Clearance Table
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